Smith.ai AI Receptionist
Free plan: 25 real calls/mo, 25 test calls, 50 simulated calls, 24/7 AI answering, recording/transcription/summaries, lead qualification and routing, AI Scheduling (Calendly and more), Clio/Zapier and more, analytics. Live human backup is described in the FAQ as a transfer to a North America-based receptionist; whether that is included or a paid add-on on the AI-first Free plan is not fully itemized on the pricing table (unverified as included vs add-on).
- Website
- https://smith.ai
- Entry plan
- Free — $0/mo
- Billing unit
- call
- What's included
- Free plan: 25 real calls/mo, 25 test calls, 50 simulated calls, 24/7 AI answering, recording/transcription/summaries, lead qualification and routing, AI Scheduling (Calendly and more), Clio/Zapier and more, analytics. Live human backup is described in the FAQ as a transfer to a North America-based receptionist; whether that is included or a paid add-on on the AI-first Free plan is not fully itemized on the pricing table (unverified as included vs add-on).
- Overage
- Free $3.00; Pro $2.50 / $2.30 / $2.17; Enterprise $2.17 / $2.10 / custom per extra real call. Known spammers (20M+ list) do not count. Up to 10% of calls can be removed from the bill each cycle for selected spam. By default every answered call counts. verified
- After hours
- 24/7 call handling is included on every plan. A dedicated after-hours-only mode is not spelled out on the AI Receptionist pricing page; after-hours use via forwarding is typical but not explicitly documented there.
- Booking unlocks at
- Every plan — AI Scheduling (Calendly and more) is listed on Free.
- Warm transfer unlocks at
- Lead qualification and call routing are on Free. FAQ describes transfer to a live Smith.ai receptionist. Team/warm-transfer plan gates are not fully itemized on the table.
- Spanish
- Not stated on the official AI Receptionist pricing page fetched 2026-11-11. Unverified. unverified
- FSM integrations
- Official pricing names Clio, Zapier, Calendly. Jobber, ServiceTitan, and Housecall Pro are not named on this pricing page.
- Jobber
- not named
- ServiceTitan
- not named
- Housecall Pro
- not named
- Trial
- Free plan at $0/mo for 25 calls (then $3.00/call). Not a time-limited trial; a permanent free tier.
- Card for trial
- unverified
- Contract
- Month-to-month, no long-term contracts. Cancellation requires 30 days' notice (official FAQ).
- Annual billing
- A 6-month plan is mentioned for rollover calls and a lower per-call rate (Talk to us). Amounts not printed.
- Last checked
- Official pricing
- https://smith.ai/pricing/ai-receptionist
Published plans
| Plan | Monthly | Included | Notes / overage |
|---|---|---|---|
| Free | $0/mo | 25 calls | $3.00 per extra real call |
| Pro 75 | $150/mo | 75 calls | $2.50 per extra real call |
| Pro 150 | $270/mo | 150 calls | $2.30 per extra real call |
| Pro 300 | $500/mo | 300 calls | $2.17 per extra real call |
| Enterprise 300 | $500/mo | 300 calls | $2.17 per extra real call |
| Enterprise 500 | $800/mo | 500 calls | $2.10 per extra real call |
| Enterprise 1000+ | custom | 1,000+ calls | custom |
Plan gotchas
- 30 days' notice to cancel — unlike most month-to-month AI tools on this list.
- Answered calls count by default, including many spam calls that get through the known-spammer list (10% removal allowance).
- Per-call pricing is high vs other AI tools ($2-$3/call) because of the live-agent backup positioning.
- This page is the AI Receptionist product. Smith.ai also sells live receptionist plans at different prices (not fully re-verified here).
Sources
- https://smith.ai/pricing/ai-receptionist · checked 2026-11-11
We do not use affiliate links on this build. If that changes, the disclosure page will say so.